Apply Now: Client Advisor Job at Hermès Paris Dubai Mall (2025)

Apply Now: Client Advisor Job at Hermès Paris Dubai Mall (2025)

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Apply Now: Client Advisor Job at Hermès Paris Dubai Mall (2025)

Enter the world of classic beauty and great skill with Hermès Paris. They want a loyal and excited Client Advisor to show their luxury brand at their famous Dubai Mall store. This is your chance to join a well-known global name known for its history, quality, and great service.

Job Description:

As a Client Advisor, you will be their ambassador in the market. You will offer impeccable services, establish authentic bonds, and present the experiences behind their outstanding products. Your focus should not be on transactions but instead on the provision of quality and luxurious retail experiences that are memorable.

Company Overview:

Created in 1837, Hermes Paris is a luxury house, which is famous due to its best craft, creativity, and heritage. Having been ever since it gathered the fabulousness of the silk scarves and leather products to its fashion and home products along with fragrances, Hermes has never failed to adjust the bars of sophistication, precision, and glamor. With Hermes being present in over 50 countries, lives by excellence and guarantees the development of talent and innovations.

Roles and Responsibilities:

1. Client Engagement & Sales

  • Warmly welcome and acknowledge every client.
  • Create sincere and lasting interactions to understand client needs.
  • Present and personalize Hermès product stories during each consultation.
  • Tailor the shopping experience to each client’s expectations.

2. Relationship Building

  • Proactively contact clients for follow-ups, new arrivals, and invitations.
  • Build and maintain detailed customer profiles for personalized outreach.

3. Boutique Presentation

  • Collaborate with management to ensure immaculate merchandising.
  • Handle products with care and return them properly after presentations.
  • Maintain optimal stock and ensure items are stored in pristine condition.

4. Operational Efficiency

  • Reinforce daily repairs, exchanges, and returns of the boutique.
  • Engage in internal store programs and ad-hocs.
  • Post client feedback to improve constantly.
  • Provide advice on how to optimise boutique activities.

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Job Requirements:

  • Minimum 2 years of experience in luxury retail sales.
  • Strong interpersonal skills, empathy, and sincerity.
  • Excellent grooming and professional etiquette.
  • Proven sales performance with a customer-focused mindset.
  • Fluent in English; Arabic and/or French is a plus.
  • Flexible to work shifts, weekends, and holidays.

Salary and Benefits:

  • Competitive salary package based on experience.
  • Attractive monthly incentives and commissions.
  • Annual bonus and salary reviews.
  • Comprehensive training & development through Hermès Academy.
  • Staff uniform & grooming allowance.
  • Health insurance and paid annual leave.
  • Luxury work environment with a global, prestigious brand.

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Job Position:

  • Title: Client Advisor
  • Department: Retail Sales
  • Reporting to: Store Manager
  • Location: Dubai Mall, Dubai, UAE
  • Job Type: Full-Time, Permanent
  • Company: Hermès Paris

Visa Sponsorship:

Hermès Paris may offer visa sponsorship for exceptional international candidates who meet all qualifications and possess relevant luxury retail experience. Candidates already based in the UAE will be given preference.

How to Apply:

  1. Visit the Check Here
  2. Search for “Client Advisor – Dubai Mall”
  3. Submit your CV and a personalized cover letter highlighting your luxury retail experience
  4. Alternatively, apply via trusted job portals such as LinkedIn, Bayt, or Indeed

FAQs:

Q1: Do I have to have luxury retail experience to apply?
Sure, it needs to be based on the experience in luxury fashion or high-end retail knowledge.

Q2: Is it a commission job?
Yes, there is a fixed salary, as well as performance-based incentives.

Q3: Which language abilities are required?
Speaking English is a requirement. French and/or Arabic are very strong points.

Q4: Is it possible to be an expatriate?
Yes. Applicants who are in need of visa sponsorship shall be eligible, though priority may be given to the local candidates.

Q5: How does Hermes’ career develop?
Hermes promotes internal moves and international mobility. A fair number of Client Advisors also advance to senior sales or store manager positions.

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